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IT For CEOs & CFOs
Sample Papers
When white glove support becomes a game changer for enterprise storage​
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Customer experience continues to reign supreme as a key competitive differentiator.
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But for many organizations, the ability to delight customers by mastering the concept and execution of an exceptionally good customer experience can be challenging.
In an environment where customers wield growing power, having a customer-first mindset needs to have a high degree of personalization, attention to detail, customer convenience, and issue resolution speed, explains the author of this article.
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