News & Views
Users praise Doxis platform from SER
According to the independent benchmark study “Professional User Rating: Digital Solutions 2023” by techconsusslt, the SER Group’s (www.sergroup.com) Doxis Contract Management has been awarded ‘Champion’ status once again across the categories ‘innovation’, ‘solution benefits’, ‘overall portfolio’, ‘price model’ and ‘deployment options’.
A total of 2,000 application users were surveyed about their contract management solutions based on 55 criteria and 14 subcategories. Of the 37 contract management solutions covered by the study, Doxis garnered the title of ‘Champion’ for the second year in a row.
Based on a vendor’s excellence in terms of both its solution and the company itself, SER also received top scores in the customer-centric categories of ‘sustainability’ and ‘customer information, training and consultation’, and scored the highest in the category ‘user loyalty’.
“We are honored to be named a ‘Champion’ by our users and deeply appreciate this positive feedback,” says Dr. John Bates, CEO, SER. “Customer experience is fundamental to our strategy, and I am pleased to see this reflected in the high user ratings. With Doxis Contract Management, customers not only benefit from a highly innovative solution, but also from our comprehensive solution portfolio, which we are continuously further developing.”
SER’s contract management solution is a part of the Doxis Intelligent Content Automation platform (www.sergroup.com/en/business-platform/doxis-intelligent-content-automation.html), which is the next generation of enterprise content management. The AI-powered platform is designed to bridge and automate content across leading applications such as SAP, Salesforce and Microsoft. Doxis connects information silos to create a 360° view of customers, suppliers, partners and employees in processes such as accounting, purchasing and HR. This holistic view of information helps companies to make better decisions and gain context-aware visibility into their processes.
Doxis Contract Management streamlines daily work for those involved in contract alignment and approval processes by automating workflows throughout the contract lifecycle. In addition to built-in AI capabilities, the solution offers a wide range of features such as integrated templates, dashboards, contract workspaces, automated master data transferal from leading ERP and CRM systems, and much more.
Offered as a subscription in the cloud, on-premises or a combination of both, customers can quickly roll out the Doxis Contract Management solution for maximum flexibility, security and agility.