News & Views
Precisely acquires Cedar CX
Data integrity software leader, Precisely (www.precisely.com) is acquiring Atlanta-based Software as a Service (SaaS) provider CEDAR CX Technologies.
Backed by Clearlake Capital Group, L.P. (together with its affiliates, “Clearlake”) and TA Associates, the acquisition strengthens the opportunity for Precisely customers to share capabilities across CEDAR CX and the EngageOne portfolio, including unified digital customer experiences, document composition, archiving, billing, and payments.
“We enable our clients to easily create relevant, seamless interactive engagements with their customers in a time when it’s more important than ever,”says Greg Van den Heuvel, Executive Vice President and General Manager, EngageOne, Precisely. “By combining our solutions, clients will be able to better leverage data to deepen their own customer relationships. We’re excited by the opportunity to combine forces and create a best-of-breed solution that’s unmatched in the market.”
“We’ve built a solution tailored to customer needs – from digital CX to real-time and rapid messaging, providing our clients with strong CCM and Hosted Managed Services capabilities,” comments John DiMarco, CEO, CEDAR CX. “Joining Precisely, and its industry-leading portfolio of data integrity solutions, will allow us to scale our existing services to even more customers and industries.”
This latest acquisition comes on the heels of Precisely winning the Unified Communications Product of the Year by Computing Magazine’s Cloud Excellence Awards – further bolstering its leadership position.