News & Views

Infinidat expands Guarantees program

Leading enterprise storage solutions provider, Infinidat (www.infinidat.com) announces the expansion of its guaranteed Service Level Agreement (SLA) program, making it the industry’s first cyber storage guarantee for recovery on primary storage.

The InfiniSafe® Cyber Storage guarantee ensures that enterprises and service providers recover and restore their data at near-instantaneous speed in the wake of a cyberattack by using a guaranteed immutable snapshot dataset with a guaranteed recovery time of one minute or less.  The company is also announcing a new performance guarantee across its InfiniBox® platforms.  The new guarantees join Infinidat’s existing 100% availability guarantee, which was announced in 2019.

“At our core, Infinidat consistently delivers unmatched enterprise SLAs and a differentiated customer experience that set us apart and exemplify our unconventional approach,” says Phil Bullinger, CEO, Infinidat.  “With the introduction of our InfiniSafe Cyber Storage guarantee, our assured SLAs now span across availability, performance and recovery operations to meet the most demanding data center requirements, demonstrating that our customers are always at the center of what we do as a market leader.”

“Over the last decade, IT infrastructure vendors have been adding guarantees on their storage platforms that have definitively improved the ownership experience for enterprise storage, but they have always stayed away from the topics of performance and recovery time,” adds Eric Burgener, Research Vice President, Infrastructure Systems Group, IDC.  “With their new performance and cyber storage recovery guarantees, Infinidat is breaking new ground in these areas in ways that drive meaningful value for their enterprise customers.”

Cyber resilient storage is among the most important and highly demanded requirements of enterprises today to ensure exceptional cybersecurity and combat cyberattacks across the entire storage estate and data infrastructure.  In recent research, IDC found that 87% of organizations impacted by ransomware in the past year had to pay a ransom to recover their data.

Infinidat helps organizations avoid having to pay the ransom, yet still retrieve their data, uncompromised and intact, through rapid cyber recovery.  The company recently extended cyber resilience to its InfiniBox and InfiniBox™ SSA II enterprise storage platforms with the InfiniSafe Reference Architecture, allowing Infinidat to provide its immutability snapshot guarantee and the recovery time of immutable snapshots at one minute or less.

Given the powerful and consistent performance of the InfiniBox platforms, Infinidat is adding a performance guarantee that assures customers that Infinidat’s primary storage platforms will outperform their existing storage products in their production environments.  

“With Infinidat’s new InfiniSafe cyber storage guarantee, we do not have to be worried about whether we will be able to recover from a malware or ransomware attack. We know Infinidat's immutable snapshot technology will be there to help us bounce back without compromise,” says Cole Thompson, President & CEO, VDC.  “Just as Infinidat delivered on its 100% availability guarantee, we know Infinidat will do the same with its cyber recovery and performance guarantees.  It sets a new benchmark.”

“As part of our disaster recovery preparedness, we look for solutions and assurances that will help us minimize any potential impact of a cyberattack or any other kind of disaster.  Knowing that Infinidat guarantees rapid cyber recovery based on its InfiniSafe immutable snapshot capability, as well as high performance, we could add this to our data center toolkit that we know our supplier will deliver,” says Laurent Ulrich, Head of IT at Justice Court of Basel, Switzerland.  “In this day and age, according to the cloud strategy we’re just writing, this kind of guaranteed SLA can make all the difference in the world for an enterprise and gives us peace of mind with Infinidat’s powerful commitment.”

“Today's enterprise customers are looking for the best in their solution sets, especially in storage – where all their corporate data is stored,” says Kirk Sanella, Area Vice President of Sales West, Technologent.  “Not only does Infinidat deliver industry acclaimed solutions that solve the critical storage needs of our enterprise accounts, but their guaranteed SLA program shows our customers that Infinidat stands behind their rock-solid solutions.  As a large solutions provider, it also offers us a very valuable sales tool with our customers and prospects.”

“In today's market, enterprise customers understand the critical role their storage environments play in keeping their corporate data always available, performant, and safe,” comments Ted Wiessing, COO, OneNeck IT Solutions.  “We have used Infinidat at a number of our enterprise accounts and the experience for our customers and for OneNeck has been excellent.  With these new SLA guarantees, Infinidat is showing the industry that its award-winning platforms deliver the solutions our enterprise clients need and that Infinidat stands solidly behind their offerings with strong SLA guarantees.  Not only do our customers benefit from these guarantees, but, from a channel partner perspective, it gives us another strong message we can deliver to our installed base and prospects.”