News & Views
Hull City council chooses Caspar
Hull City Council is the latest public authority to select the Caspar Appointeeship & Deputyship case management solution from Trojan Consultants (www.trojanconsultants.com), following enthusiastic recommendations from other local councils on an online forum run by the Association of Public Authority Deputies (APAD).
General Accounting Manager, Dave King who runs a small team of three full-time staff explains, “Demand for our service is growing. Our Deputy & Appointeeship caseload has doubled over the last four years. We currently manage around 150 Deputyship and 250 Appointeeship cases, and we hope that once Caspar is up and running we will have a clearer oversight of case activity, that will allow staff a chance ‘to take a breath’ and review the status of cases and client balances.”
Casper’s ability to complete documentation automatically, instead of having to wade back through files to piece together information; produce official Office of the Public Guardian (OPG) reports and Court of Protection (CoP) application forms at ‘almost the touch of a button’; generate insightful management reports; and automate bank reconciliations, as payments move away from cheque books towards online settlements, have been the key factors in the adoption of the solution.
Today, Trojan software collectively manages over £1 billion of assets for more than 45,000 people, and 85 local authorities across England and Wales use Caspar to manage their Deputy & Appointeeship caseloads.