Cybanetix captures market with AI MDR

Increasing demand for Cybanetix’s Security Operations Centre (SOC) and Managed Detection and Response (MDR) offerings is seeing the company achieving record growth and profits with 90% of annual recurring revenue (ARR) deriving from recurring contracts as the company continues to grab market share.

“With high organic growth, we are outperforming the general market trend significantly, and that is despite a continuous volume of new entrants into the market.  The success is founded in the continual evolution of our services to ensure they stay relevant and ahead of the evolving threats,” explains Martin Jakobsen, CEO, Cybanetix.

“Adding automation and AI has allowed us to put more information at the disposal of our analysts and our customers, enabling better security monitoring.  Our SOC guarantees a response time of under 15 minutes to all detected threats regardless of type, vector or severity, and we’re currently averaging times that are much less than that.”
 
Cybanetix, the AI-powered human-driven MDR specialist, is also seeing its employee headcount rise by 38% highlighting the important role of human expertise in scaling AI-driven MDR services.  Human resource is needed to meet burgeoning customer demand and fulfil its industry-leading SLAs, but the expanded workforce is also integral to its plans to further capitalize on its MDR offering.  MDR sees the provision of a 24/7/365 SOC with the human monitoring of customer systems to provide real-time response to security alerts with detailed investigation and forensic analysis.
 
“MDR is a rapidly growing market for us because we offer an all-inclusive service with no hidden costs.  As it is outcome-focused, our MDR is tailored to the customer and uses an agile approach to service delivery, which ensures it adapts to their changing needs, be that a change in risk profile or a new technology they’ve deployed.  In a market where MSSPs tend to deliver a uniform service throughout the duration of a contract or ramp up costs when that service changes, that marks us out,” adds Jakobsen.
 
Generative AI has been integrated into security tools to increase speed of use, provide contextual explanations, and offer LLM support to SOC analysts.  Processes benefiting from automation include case enrichment, entity enrichment, case management, containment and remediation and forensics.  Cybanetix also has further plans to optimize its services with AI over the course of the next year and expects these enhancements to result in efficiencies and scalability that will boost margins.
 
The Cybanetix Reporting Engine (CRE) launched last June, is a dynamic reporting portal that aggregates security incidents, posture, and tooling data into a single interface to provide real-time reporting on a daily, monthly and quarterly basis, tailored reports for business and board-level requirements.
 
Cybanetix delivers managed security services for a wide range of sectors, from retail and manufacturing to financial services, utilities, and Critical National Infrastructure. Its clients include blue-chip, FTSE, and global brands. The company plans to expand its customer base, grow its team, and enter the US and Middle East markets within four years.