News & Views

SER launches Doxis Intelligent Automation

A powerful new AI platform to automate content understanding across SAP, Salesforce and Microsoft ecosystems has been unveiled by SER (www.sergroup.com) with the launch of its Doxis Intelligent Content Automation.

“Companies are increasingly reliant on an IT environment that uses a combination of best-of-breed systems from providers such as SAP, Salesforce and Microsoft.  These systems were never designed to work together, which has, in turn, led to a lack of shared content awareness and teamwork in silos.  This situation bears serious consequences – most notably lost revenue, customer dissatisfaction and higher risks,” explains Dr John Bates, CEO, SER.

“Doxis Intelligent Content Automation addresses these challenges by connecting all systems, information and processes and adding AI-powered intelligence to provide a 360° content understanding.  This translates into enhanced decision making, maximized revenue potential and minimized risk in a hybrid best-of-breed world.  True to our role as a leading visionary and pioneer, SER has evolved classic ECM into next-generation Intelligent Content Automation.”  

“In 2022, we are excited to present the Doxis Intelligent Content Automation platform to our customers, which guarantees that they will always get direct access to the latest innovations from our brilliant team,” comments Dr Gregor Joeris, Chief Technology Officer, SER.   “We intend to build on our position as the technology leader in content services and take the industry and our customers to the next level.”

As part of the Doxis Intelligent Content Automation platform, SER will offer extensible solution suites to solve challenges in common enterprise processes, such as purchase-to-pay, customer 360°, patient management etc.  The solution suites bring together various use case-based solutions and create synergies through combined intelligence to give a unified view of information, automated cross-ecosystem processes and better insights.

Available on both premise and in the cloud through a software subscription license, Doxis Intelligent Content Automation will offer enhanced service bundles, advanced monitoring and on-demand personalized technical expertise.